We charge a flat rate of $15.00 per order for postage over Australia. All items are posted via Australia Post Express..

Free postage for all Australian orders over $150 for all products: 

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.

If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.

PLEASE NOTE:

 Exchanges or returns are offered for most items including sale items. We ask for your patience if your item is damaged as most of the time our suppliers are happy to send replacement parts and on some occassions will replace the item if parts cannot be replaced. Damaged items are assessed on a case by case basis.

We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund.

We strongly suggest you send your returns using a traceable method.Please note once your order has left our warehouse we have the same visibility on tracking as you do. Most of the time our couriers are wonderful, but occasionally parcels are delayed in transit. In these unlikely events we ask for your patience.  This is most of the case during busy seasons such as Christmas.

International Orders
We are not responsible for any additional customs or courier charges once the parcel leaves our warehouse. We cover the cost of shipment, but do not cover any country specific Customs checks, Import Duties or Clearance certificates required for your specific country.